Comments on: Office Phone Etiquette http://missmentor.com Knowledge and Uncommon Common Sense Fri, 16 Sep 2011 16:50:35 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: gina http://missmentor.com/etiquette/office-etiquette/office-phone-etiquette/comment-page-1/#comment-14643 gina Sat, 30 Jul 2011 09:55:22 +0000 http://missmentor.com/office-etiquette/office-phone-etiquette/#comment-14643 i am a receptionist,i always find it difficult to answer, some people they used the phone in the reception and some of them(client ) call back in that phone number, how can i answer them?? i am a receptionist,i always find it difficult to answer, some people they used the phone in the reception and some of them(client ) call back in that phone number, how can i answer them??

]]> By: Jessie http://missmentor.com/etiquette/office-etiquette/office-phone-etiquette/comment-page-1/#comment-5649 Jessie Thu, 06 Aug 2009 12:45:17 +0000 http://missmentor.com/office-etiquette/office-phone-etiquette/#comment-5649 Hello Office Phone Etiquette, I am a receptionist in a large company. My problem is our Managing Director. He doesn't have a secretary or Personal assistant to take his call. What I usually do if there's a call for our staff and they are not on their sits, I just simply write down the caller name, company name of the caller, contact number of the caller and the reason of his call. But our MD needs a further details from his caller which is beyond my limitation as a receptionist. He instructed me if anyone calls for him I should write down all the details before transferring the line to him. So, I am thinking if its fine to ask the caller to just email through my email address the further details of his call for the MD. Since some callers accent on the phone are very difficult for me to catch up. How I am going to tell them (callers)that I need them to email me the further details in a polite manner? Please help me. Hello Office Phone Etiquette,

I am a receptionist in a large company. My problem is our Managing Director. He doesn’t have a secretary or Personal assistant to take his call. What I usually do if there’s a call for our staff and they are not on their sits, I just simply write down the caller name, company name of the caller, contact number of the caller and the reason of his call. But our MD needs a further details from his caller which is beyond my limitation as a receptionist. He instructed me if anyone calls for him I should write down all the details before transferring the line to him. So, I am thinking if its fine to ask the caller to just email through my email address the further details of his call for the MD. Since some callers accent on the phone are very difficult for me to catch up. How I am going to tell them (callers)that I need them to email me the further details in a polite manner? Please help me.

]]> By: rose http://missmentor.com/etiquette/office-etiquette/office-phone-etiquette/comment-page-1/#comment-3584 rose Thu, 19 Jun 2008 12:45:31 +0000 http://missmentor.com/office-etiquette/office-phone-etiquette/#comment-3584 Hi, am a receptionist in a medium company and I always find it difficult to ask someone (the caller)what his problem/ issue is and how I may assist him because i think it is prying. how may I do this without sounding nosy or impolite Hi,

am a receptionist in a medium company and I always find it difficult to ask someone (the caller)what his problem/ issue is and how I may assist him because i think it is prying. how may I do this without sounding nosy or impolite

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